Saving money is a common goal of many businesses, and telecommunications in all its current facets can become a major expense. From call center operations to PBX telephony setups, Asterisk phone systems can help achieve the goal of economy and versatility. Under development since 1999, open source software from Asterisk fits a variety of applications and services, and transforms an everyday computer into a communications server.
How is the Asterisk phone concept different from other digital systems? Because it is based on Linux, a freely available source code, Asterisk is often referred to a as "development platform." This means that it is constantly open to customization and revision when necessary to perform a specific task or to fit a particular need. Linux has proven to be solid alternative for other source codes, and is competitive in every fashion.
Originally designed for use with Linux, Asterisk can now operate with Mac OS X, Solaris, OpenBSD, and FreeBSD. It also can function with Microsoft Windows using a port designated Asterisk Win32. Asterisk software can allow an ordinary computer to act as a PBX or VoIP gateway, or a conference server. PBX systems based on Asterisk include nearly all of the same features found in proprietary setups. Among these are conference calling, voice mail, call distribution, and initial voice response on phone menus.
The original operating code was written by Mark Spencer of Digium Inc., in addition to contributions from open-source engineers worldwide. Asterisk is not a phone company in the sense that it manufactures telephone sets or physical components. Rather, it will provide the basic software building blocks for many communications systems, and can be constantly changed as conditions require.
Asterisk systems are excellent for call-center applications. Around the world, users have made the switch to Asterisk because it readily adapts to such existing features as remote IP agent capabilities, bulk dialing or advanced routing. There is no additional hardware needed for VoIP. The system does require cards and certain hardware devices for some interfaces, such as standard telephony cards. Support and sales of these items are provided by Digium, Inc., the parent company.
Featured in telephony and PBX are VoIP and PTSN drivers for interface cards, and routing and handling inbound calls as well as outbound. There is control of media management functions such as tone generation, record and play, and call detail for billing purposes. The system can convert from one protocol or media format to another, and is capable of database integration as well as Web services integration. It is capable of single or multiple party bridging and recording and monitor functions.
The company can also furnish a telephony setup program named AsteriskNOW. This setup enhances the customization of systems by creating an software-based functional platform which can be controlled through an administrative GUI, or graphic user interface. Asterisk, Linux and FreePBX gui can be installed in a very short time, often less than half an hour. This allows the PBX to easily incorporate VoIP or Skype Gateways, PBX IP, a Call Center ACD, a Conference Bridge, and more features common to these setups.
The free open-source technology of Asterisk phone systems has been adopted by call centers and businesses of all sizes worldwide. If you are looking for a different solution to your PBX or call center issues, the asterisk phone systems Toronto can combine the time-proven features and functionality of traditional PBX with the advanced Voice over IP system for a solution that is both cost-effective and up-to-the minute.
How is the Asterisk phone concept different from other digital systems? Because it is based on Linux, a freely available source code, Asterisk is often referred to a as "development platform." This means that it is constantly open to customization and revision when necessary to perform a specific task or to fit a particular need. Linux has proven to be solid alternative for other source codes, and is competitive in every fashion.
Originally designed for use with Linux, Asterisk can now operate with Mac OS X, Solaris, OpenBSD, and FreeBSD. It also can function with Microsoft Windows using a port designated Asterisk Win32. Asterisk software can allow an ordinary computer to act as a PBX or VoIP gateway, or a conference server. PBX systems based on Asterisk include nearly all of the same features found in proprietary setups. Among these are conference calling, voice mail, call distribution, and initial voice response on phone menus.
The original operating code was written by Mark Spencer of Digium Inc., in addition to contributions from open-source engineers worldwide. Asterisk is not a phone company in the sense that it manufactures telephone sets or physical components. Rather, it will provide the basic software building blocks for many communications systems, and can be constantly changed as conditions require.
Asterisk systems are excellent for call-center applications. Around the world, users have made the switch to Asterisk because it readily adapts to such existing features as remote IP agent capabilities, bulk dialing or advanced routing. There is no additional hardware needed for VoIP. The system does require cards and certain hardware devices for some interfaces, such as standard telephony cards. Support and sales of these items are provided by Digium, Inc., the parent company.
Featured in telephony and PBX are VoIP and PTSN drivers for interface cards, and routing and handling inbound calls as well as outbound. There is control of media management functions such as tone generation, record and play, and call detail for billing purposes. The system can convert from one protocol or media format to another, and is capable of database integration as well as Web services integration. It is capable of single or multiple party bridging and recording and monitor functions.
The company can also furnish a telephony setup program named AsteriskNOW. This setup enhances the customization of systems by creating an software-based functional platform which can be controlled through an administrative GUI, or graphic user interface. Asterisk, Linux and FreePBX gui can be installed in a very short time, often less than half an hour. This allows the PBX to easily incorporate VoIP or Skype Gateways, PBX IP, a Call Center ACD, a Conference Bridge, and more features common to these setups.
The free open-source technology of Asterisk phone systems has been adopted by call centers and businesses of all sizes worldwide. If you are looking for a different solution to your PBX or call center issues, the asterisk phone systems Toronto can combine the time-proven features and functionality of traditional PBX with the advanced Voice over IP system for a solution that is both cost-effective and up-to-the minute.
About the Author:
Core Telecom Innovations Inc. provides telecommunications solutions including asterisk phone systems Vancouver, PBX Business Center and VoIP Consulting.
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